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Frequently Ask Questions For General

What makes Biosoft different from other waxes?

Unlike traditional methods of waxing, Biosoft wax sticks to the hair rather than the skin, reducing the pain of waxing by 50%! This wax encapsulates the hair, removing it from the root while leaving the skin undamaged. When the integrity of the skin is uncompromised, there is reduced inflammation, redness and downtime for the client; making painful waxing a thing of the past!

What makes waxing with Biosoft not just hair removal but a complete beauty treatment?

Biosoft’s pre and post-wax process includes Pre wax gel and Post wax oil. This exclusive system prepares the skin for waxing and leaves it feeling smooth, cool and undamaged.

Prior to waxing, your wax professional will first prepare and cleanse your skin with pre gel.

Biosoft wax are light on the skin and hard on the hair, it glides over smoothly and removes the toughest of hair.

Once the hair has been removed through waxing, your skin will be lightly massaged with an application of after wax oil that will calm and moisturize the skin, so you can leave your appointment satisfied and confident

What are the benefits of waxing versus shaving?

Waxing is more effective than shaving because it removes the entire hair from the root, not just from the surface of the skin, giving you longer lasting results. With consistent waxing over time, hair grows back finer and sparser whereas with shaving, hair appears to grow back faster, thicker and coarser. In addition, shaving increases the risk of nicks, cuts, ingrown hairs and razor burn especially in sensitive areas such as bikini, chest and underarms.

How long should I wait to wax if I have shaved?

Most waxing professionals will ask that you allow your hair to grow for a minimum of 10 days before waxing.

How long will the results of waxing last?

Results can last 2-4 weeks, depending on your hair re-growth. With regular waxing, the length of time required between treatments may increase to 4-6 weeks or longer. Since hair growth patterns differ based on the individual, you may need a few treatments before you see the full benefits of waxing

What can I do for maintenance between waxing services?

Exfoliate. To improve waxing results and reduce your chances of getting ingrown hairs, ask your professional for some suitable scrub. It is recommended that a few days prior to, and after your waxing appointment, you gently exfoliate the skin. You can exfoliate as much as 3 times a week. Removing dead skin cells keeps your skin healthy and soft in-between waxing.

Moisturize. To keep skin hydrated and smooth while helping new hairs to reach the surface of the skin without becoming ingrown, moisturize daily.

How long does waxing take?

Your waxing appointment should take between 15-90 minutes, depending on the area being waxed, the amount of hair being removed, and the type of wax your professional is using. For example, you can expect a Brazilian appointment to last between 30 and 60 minutes and a face wax, 15-30 minutes. First appointments typically take a little longer as your professional will be conducting a full consultation prior to waxing.

Can I wax when I am pregnant?

Waxing during pregnancy is common; however, with increased hormones and blood flow, pregnant women may be more sensitive to waxing. It is recommended that you consult your doctor first before doing anything with or to your body while pregnant.

Should I avoid using moisturizer on the day I am going to get waxed?

There is no need to avoid moisturizing on the day of your waxing appointment. Your waxing professional will prepare and cleanse your skin, regardless of whether you have moisturized that day or not.

At what age can I start waxing?

You can start waxing when you reach puberty; however, it is important to note that like pregnancy, puberty is a time where the body experiences lots of hormonal changes that can impact the quantity, colour, texture and growth rate of your hair. So if you’re going through puberty and need waxing done, be mindful that your hair growth cycles are moving faster than those individuals who are in different stages of life

Are there any medications—topical or oral— that are contraindications to waxing?

Yes, exfoliating or hydroxy-based medications including but not limited to: Retin-A, Renova, Differin and Tazorac are contraindications to waxing. Blood thinners, steroids, skin lighters and oral acne medications such as Accutane are also medications that should prevent you from waxing. If you wax while on these medications, it may result in skin irritation, peeling or hyperpigmentation. Always check with your doctor first.

Can I wax before or after I go tanning?

Tanning prior to or after waxing is not recommended by beauty professionals as tanning, in any respect, is damaging to the skin. When waxing, professionals aim to protect the skin and minimize the presence of redness and inflammation; therefore, it’s best to not tan before your appointment and to arrive at your appointment with uncompromised skin. However, after your waxing treatment, if you’re thinking about tanning or vacationing somewhere warm, you must wait at least 24 hours before exposing the waxed area to UV rays. No matter how gentle the waxing process, the skin will be slightly exfoliated, more sensitive and be at greater risk for hyper pigmentation. Whether intentionally exposing yourself to UV rays or not, is essential that you wear sunscreen after waxing.

What aftercare advice should I follow after Brazilian waxing?

As with all waxing, Brazilian waxing post-care includes exfoliation and moisturizing. After waxing, it is important to avoid increasing circulation through any form. This includes exercise, tanning, spicy food and sexual activity. Increasing blood flow and body temperature after waxing can aggravate waxed areas and prolong the presence of inflammation, redness and the potential for infection of the hair follicle.

How can I maintain my bikini line in-between waxing?

In between appointments, to maintain your bikini line, use exfoliant and moisturizer. Shaving or tweezing in between appointments interferes with the effectiveness of your waxing treatment and will prolong maximum results. Therefore, it’s best to leave the area alone with the exception of exfoliating and moisturizing. Overtime, your hair will decrease in density and coarseness and you will be less concerned with the presence of hair in-between waxing appointments because it will become less noticeable.

Why do I have to fill out a questionnaire before waxing?

As with any spa or salon service, you must fill out a questionnaire that discloses all products, medications, known skin disorders and allergies prior to waxing so your beauty professional can safely perform your service. It is important that you answer questions about your current and past state of health honestly so that your beauty professional can perform your treatment in the safest way possible.

Is there any type of wax that is better for sensitive skin?

Sensitive skin has special needs and wax that contains ingredients designed for sensitive skin is the best kinds of wax to be used. Biosoft waxes can be used on sensitive skin. In particular, our pink, white chocolate and aloevera wax goes best.

Can you reuse hard wax?

No you cannot reuse hard wax. You cannot use the wax that has been applied on the skin as it is not hygienic. Hard wax is applied in a thick layer and is typically applied more than a soft wax in order to remove all the hair.

What is waxing hair removal?

It is an effective method to remove large amounts of hair at one time. It is a long-lasting method, as hair in waxed areas will not grow back for two to six weeks. When hair is shaved or removed by depilatory cream, the hair is removed at the surface rather than the hair root.

Is it safe to wax at home?

Yes it is safe to wax at home and yes you can do waxing yourself but only if you follow instructions like Always do a test waxing and don’t ‘double-dip’ used applicators in the wax that can cause an infection. Dead skin and dirt can clog pores, causing a bumpy, red rash, so exfoliate the day before you’re going to wax. Apply wax in the direction your hair grows and then remove it in the opposite direction of hair growth.

Can you do waxing yourself or one should opt for home salon services?

You can wax yourself and you can also opt for home salon services because it is all about your comfort level and obviously you are more comfortable in your own space also there are few areas you cannot wax yourself like your bikini and Brazilian area.

Is there some easy option of waxing product to avoid the hassle to get a pre book appointment in salon which usually happens during heavy bookings?

So an easy option of waxing product is Bio soft Roll-On wax, which is the most hygienic method of waxing. With Roll-On you can apply the wax in one go and be done with waxing in minutes.

How do I remove wax from my equipment?

For any liposoluble wax, oil is your cleaner. Beacause these waxes are oil based, so it is incredibly effective to remove wax residue.

Does Waxing Hurt?

The amount of discomfort experienced when waxing depends on the individual. Waxing offers an affordable way to keep skin smooth for longer periods than shaving so you don’t have to wax as often. A tingling sensation can be felt immediately after waxing, this is the tiny nerve endings in your hair follicles reacting to the removal of the hair, and this will pass in seconds. After regular waxing the discomfort lessens because the hair follicle becomes weaker. However if you are new to waxing you may experience more discomfort but as they say, no pain, no gain!

Can I wax if I'm on Accutane or using exfoliating or anti-aging products on my skin?

You must wait 6 months after stopping Acutane before waxing. This is imperative because waxing during or after Acutane use can cause serious skin tearing which can lead to infection and permanent scarring. Even if you waxed once within the time period and were fine, that doesn't mean you will be fine the next time. The risk is quite serious. Some products containing Retinol or glycolic acids need to be stopped for a short prior to waxing, but the length of time depends on the strength of the product. Call us with details of what you are using and we can ask your esthetician for her recommendations.

How long should my hair be for a wax?

Hair must be AT LEAST a quarter inch long or it won't get caught in the wax. If hair is too short, your wax will be uneven or we may have to reschedule. Estheticians require 1/4 inch (about 2 weeks) of growth for underarm, bikini, or Brazilian waxing.

Will waxing cause in-grown hairs?

The estheticians who provide our waxing services are very experienced, but every hair type and skin type are different. Thick, coarse, very curly hair is more prone to in-grown hairs because when hair tries to push through the skin, sometimes it can't and then curls back down causing an in-grown hair

When the hair follicle is not removed and another hair starts growing in the hair bulb, there is a problem of ingrown. This depends on individuals Hair Growth Cycle.

It is also related to skin as the process of shedding of the outermost keratinized layer of the skin known as desquamation is slow in some people. So a thick layer of dead cells is formed not allowing the hair to push through the skin.

For some people, gentle exfoliation can help to prevent in-grown hairs or help ease in-growns.

Is there anything I shouldn't do before or after a body wax?

After waxing, we recommend avoiding any activities that cause sweating as it can irritate newly waxed skin and introduce bacteria that can cause infection of the hair follicles. We also recommend avoiding swimming (especially in open water like a lake that could have bacteria) or soaking in a bath tub for 24-48 hours and we ask that you don't go tanning or laying out in the sun for 24-48 hours before or after your service. If you get a facial wax, you should avoid exfoliating the area for 24-48 hours before or after as waxing itself is exfoliating.

Are there any side effects of waxing?

Waxing can cause redness and bruising. This is why we do a health history prior to your first wax service and use the safest, highest quality waxes possible, including stripless ("hard" wax) which is more gentle for Brazilian and Bikini waxing, and take great measures to ensure the greatest sanitation possible.

Do you "double dip" the stick into the wax? How do you keep things sanitary?

Double-Dipping is a common practice in many unethical salons. To cut costs, one dips used waxing sticks repeatedly. This contaminates the entire wax container. It introduces bacteria and no matter what anyone says, wax is not hot enough to kill bacteria (if it was, it would burn you). Waxing sticks are dipped into wax, applied to the client once and should then be immediately discarded. Aestheticians should wear gloves for every wax service.

People say not to wax in winter. Is it true or not?

Absolutely not true. It is just a myth, in fact waxing removes all dead cells and rejuvenates your skin, it has an exfoliating effect; the wax, when pulled from the targeted area, takes away dead skin. Build-up of dead skin cells won't allow the nutrients from nourishing body creams and lotions to be absorbed by the skin and, given that winter is a season where the skin gets drier due to the lack of moisture, you'll need all the nutrients you can get. Moreover, cold winds are harsh on the skin; they make it extra dry, and dryness is the main cause of ingrown hairs, flaky skin, itching, and redness. So actually winters is the best time to wax because it leaves your skin smooth and supple.

Is waxing more painful in winters?

Waxing can be painful during winters as skin tends to get dry. And dryness can cause sensitivity. But if you prepare your skin before waxing like gentle exfoliation you won’t feel the pain.

Do we have all season wax available in market?

Yes we do. The flavour wax which is the liposoluble wax is the all season wax.The different flavour have different effect on the hair and skin. The hair and skin gets affected due to a lot of reasons, it is important to know about your skin condition before you go in for a waxing service. For example a wax that is ideal for your skin right now may not be the same next time. Therefore a consultation with your therapist before the service is essential.

What areas can I wax?

Many areas of the body may be waxed: eyebrows, forehead, lip area, cheeks, chin, back, upper/lower leg, underarms, forearms, bikini line — even hair on the knuckles of fingers and toes.

Why should I wax instead of shave?

When hair is shaved, within a few days, the hair can be seen at the surface of the skin and coarse stubble can be felt. Shaving commonly results in ingrown hairs, bumps and ongoing skin irritation. When waxed, hair grows back slower, softer and without stubble. When appropriate post-waxing home care is followed, waxing leaves virtually no ingrown hairs, bumps or ongoing skin irritation. Waxing will, over time, make hair growth finer, and hair will become less in volume.

How often should I wax?

This depends on the area being waxed and how fast your hair grows (which depends on the season, medication, hormonal changes, and medical conditions). On average, every four weeks is recommended for body waxing. For the most effective facial waxing service, the ¼ inch rule does not apply. On average, every three weeks is recommended for facial waxing.

Why doesn’t my wax wash off with water?

Liposoluble waxes are made from resins, which are an oil based product. This means you need an After Waxing Oil to dissolve the wax if you want to remove it from your skin. Another wax that is Hydrosoluble that are water/sugar based, can be washed off with water.


What is the difference between a liposoluble wax and a hydrosolule wax?

Hydrosoluble is water-based wax. This is the old school traditional wax which requires a high temperature to melt. And liposoluble wax is the one with oil base and flavours that requires a low temperature to melt and are formulated keeping in mind the different skin types and conditions

What are liposoluble waxes?

Liposoluble wax is oil based wax with flavours that requires a low temperature to melt and are formulated keeping in mind the different skin types and conditions The different Liposoluble Waxes are formulated for each skin and hair type in order to allow a gentle hair removal effectively eliminating unwanted hair.

What is the benefit Liposoluble wax?

Liposoluble wax is swift, painless and no hair is left behind. It is suitable for all skin types and is highly recommended for sensitive skin. It leaves the skin soft and nourished because the wax is organic and pre-wax and post-wax oils are applied. Also it is applied in a very low temperature giving you a relaxing waxing experience.

How to choose Liposoluble wax flavours?

The different Liposoluble Waxes are formulated for each skin and hair type in order to allow a gentle hair removal effectively eliminating unwanted hair. Choose your Liposoluble Wax by SKIN TYPE to have the less painful and better results without redness.


What is peelable wax?

Peelable waxes also called as hard wax is the one that is done without strip. It itself works as a strip. They are particularly suitable for hair removal of bikini, underarm or facial. Their elasticity allows them to be used also on the legs. This type of wax works at a temperature lower, so it is more comfortable to the application.

Benefits of peelable wax?

It requires a very low temperature, so doesn’t feel hot on skin and is very comfortable in application. It is very beneficial for sensitive skin.Prevents irritation and redness.

Can the Peelable Wax be applied to sensitive skin?

The peelable wax is an all-natural wax and ideal for sensitive skin. This formulation does not break hairs and instead, will capture the entire hair bulb in one pull. Fewer applications = less pain & skin irritations. Also the temperature it is applied on the skin is very low, so there are no chances of burning and irritating the skin

Which wax would you recommend to do a facial wax?

For a facial wax, I would recommend a Peel-Off wax as it requires a low operating temperature when being applied, so as to avoid any sort of discomfort and burns

The peelable wax breaks off in pieces when I try to remove it, why does this happen?

This will happen when the wax cools down too much on your skin. For peelable waxes, it’s best to wait until the wax it touch dry, this will only take 20-30 seconds. The wax must still be flexible when you remove it. Also if the wax is applied in a very thin layer it will break, so always apply a peelable wax in thick layer.


How is Biosoft’s Micriowave wax different from other waxes?

Microwave wax by Biosoft is a revolutionary and premium solution to ALL waxing needs. Its special HD titanium formula makes for a smooth and thin application on the skin and effectively gets rid of ingrown hair completely.

How to use Microwave wax?

Open the lid and place the container in a microwave. The wax will easily be heated up in a microwave and will be ready to use in just 3 minutes


Sometimes while waxing the strip tears off? Why does this happen?

There are different kinds of strips available in the market. This usually happens when you use a wrong type of strip like synthetic strips that doesn’t adhere the wax. Cotton based, non-woven strips are recommended for a good grip.

What are non-woven strips?

Non-woven strips are made from staple fibre and long fibres, bonded together by chemical, mechanical, heat or solvent treatment. Made from non-woven, high-quality material, these strips leaves no residue, material does not stretch or tear, ensuring a precise and clean waxing service, can be used on all depilatory systems.


What is a Paraffin wax?

Paraffin wax is a soft, solid wax. It's made from saturated hydrocarbons. It's often used in skin-softening salon and spa treatments on the hands, cuticles, and feets. It can also be used to provide pain relief to sore joints and muscles.

What are the benefits of Paraffin Wax?

The wax is a natural emollient, helping make skin supple and soft. When applied to the skin, it adds moisture and continues to boost the moisture levels of the skin. It can also help open pores and remove dead skin cells. That may help make the skin look fresher and feel smoother. Also it lightens and tightens the skin.

What does Paraffin wax do?

A paraffin wax hydrates the skin. It lightens and tightens the skin. It also creates a sort of barrier on your skin that helps retain the oils that your body naturally produces. Paraffin wax also soothes and softens calluses on hands and feet and heals dry cracked skin, especially on heels.


What is Roll-on wax?

A roll-on is a cartridge that contains soft wax, the same that you get in wax cans. It is a newer form of waxing that has wax inside a cartridge that you heat and then simply roll onto the skin. These roll-on versions of waxes do not create as much mess.

What are the benefits of Roll-on wax?

Requires very less time for waxing. It is very hygienic. It helps prevent redness, irritation and premature hair growth. Effectively removes of dead Skin and tanning. Also with Roll-on there is no trouble of double dipping and spilling the wax.

How is roll on wax better than ordinary wax?

The ordinary wax hair removal technique involves melting the wax in pots and then placing it onto the skin. A newer form of waxing is the roll-on wax that places the wax inside a cartridge that you heat and then simply roll onto the skin. These roll-on versions of waxes do not create as much mess, is very hygienic and is the quickest method of waxing and there are no extra bowls to clean up afterward.